Employing U.S. Vets Conference Fulfillment Policy
Introduction
Thank you for your interest in the Employing U.S. Vets Conference, hosted by VETS Indexes. This policy outlines the terms and conditions for the purchase and fulfillment of tickets and sponsorships for our events, ensuring transparency and a smooth experience for all participants and sponsors.
Ticket Fulfillment Policy
- Ticket Purchase
- Tickets for the Employing U.S. Vets Conference can be purchased through our official website and authorized partners such as Accelevents and Stripe. Payment must be completed at the time of purchase.
- Confirmation
- Upon successful payment, a confirmation email will be sent to the email address provided during registration. This email will include your e-ticket, event details, and a receipt of your purchase.
- Access to Virtual Event
- For virtual conferences, registered attendees will receive a unique access link to the event platform (Accelevents) via email. This link will be sent 3-5 days prior to the event date. Please ensure your email address is correctly entered during registration to avoid any issues.
- Access to In-Person Event
- For hybrid conferences, attendees will receive a confirmation email with details on how to collect their event badge and materials at the venue. Please bring a valid ID and your confirmation email to the registration desk on the day of the event.
- Refunds and Cancellations
- Refund requests must be submitted in writing via email to our customer service team. Refunds will be issued based on the following schedule:
- Requests received more than 30 days before the event: Full refund minus a processing fee.
- Requests received 15-30 days before the event: 50% refund.
- Requests received less than 15 days before the event: No refund.
- In the event of a conference cancellation by VETS Indexes, full refunds will be provided to all registered attendees.
- Refund requests must be submitted in writing via email to our customer service team. Refunds will be issued based on the following schedule:
Sponsorship Fulfillment Policy
- Sponsorship Purchase
- Sponsorship opportunities can be secured by contacting our sponsorship team directly. An itemized invoice and payment are required to confirm sponsorship.
- Confirmation and Agreement
- Upon receipt of the invoice payment, a confirmation email will be sent to the sponsor. This email will include details of the sponsorship package and deliverables.
- Deliverables
- Sponsorship deliverables, such as logo placement, mentions in marketing materials, and virtual platform visibility, will be fulfilled according to the agreed-upon terms. Sponsors are required to provide all necessary materials (e.g., logos, advertisements) by specified deadlines to ensure timely delivery.
- Custom and Discounted Packages
- Custom and discounted sponsorship packages can be negotiated to meet specific goals and objectives. These packages will be detailed in the sponsorship agreement.
- Refunds and Cancellations
- Sponsorship fees are generally non-refundable. However, in cases where the conference is canceled by VETS Indexes, sponsors may choose to either transfer their sponsorship to a future event or receive a refund.
Contact Information
For any questions or concerns regarding this Fulfillment Policy, please contact us at: The Employing U.S. Vets Conference – Francis Hagan, Email: fxhagan@expertseries.org
Phone: (424) 271-5050
Thank you for your support and participation in the Employing U.S. Vets Conference. We look forward to providing you with an exceptional event experience.